Many small businesses have trouble wrapping their heads around the idea of virtual IT.  They are scared to take that leap into asking for support and also afraid to change their way of doing things … even if they know they need help managing their important technology assets.

As someone that has worked with the concept of virtual IT for many years and has seen the success it brings to all types of small businesses time and time again, I know how important it is for business owners to embrace it and start to reshape the way they do business for more revenue and more efficient, better relationships with their clients and customers.  

I was interviewed by Small Business Computing online for an article to discuss the importance of virtual IT for small business owners.  Among other things, I discussed how, if for no other reason, hiring an external computer consultant to help your internal guru stay afloat as the company grows can help a great deal:

“Small businesses face a unique technical challenge. They need to find solutions that work for them, but they have no formal IT department and they have a very limited budget. What we have found over the years is that there is almost always some type of informational computer person at most small businesses, the "internal guru," the one everybody instinctively yells for when the fax machine jams or the Internet connection goes down.

I believe you need to nurture this internal guru. They are there every day, they are the first-responder, and it is really important that you find a consultant who is willing to work with that internal guru. Any time the consultant comes into the office, that internal guru should be spending time with that person — and most consultants will welcome that opportunity, because they don’t want to be doing the grunt work. They don’t want to get a call when the tool bar disappears, and if they are the ones who get that call, you are going to spend $50 for something that was relatively trivial and easy. So it is real important to make sure the internal guru has time to meet with the consultant. That will save you money over the long run.”

To read the entire article on the importance of virtual IT to small businesses, visit the attached link!

Added By:  Joshua Feinberg